Contact Us
Contact Us
We'd like to hear from you! If you have comments or questions, please send an e-mail our way. We will respond to you within 24 business-hours. If you submitted an email after 5:00 pm PST, response will be the following business day. Please be sure to include your e-mail address or daytime phone number.
To assure confidentiality, please do not include account information, requests for transactions or changes to your account. For transactions or specific account information, please log on to MetroNet, our online banking platform or call our Phone Center during regular business hours at 619.297.4835. Thank you.
| Email: | General Inquiry or submit a suggestion: memberservices@sdmcu.org If you do not have an email service, please use this form: Contact Us Secure/Encrypted Email: Log on to Online Banking on the homepage |
| Phone: | Phone Center Monday - Friday: 8 am - 5 pm 619.297.4835 888.907.3628 |
| MetroLine: | 24-hour automated phone service (Local) 619.291.7101 (Toll Free) 800.829.1919 |
| Check Card Activation: | 866.985.2273 |
| Check Card Lost or Stolen: | During business hours (refer to Phone Branch hours above) 619.297.4835 Non-business hours including weekends 866.596.3062 |
| VISA Credit Card Activation: | 888.691.8661 |
| VISA Credit Card Lost or Stolen: | 800.234.5354 |
| VISA Payment Address: | VISA P.O. Box 10309 Des Moines, IA 50306-0309 |
| CU Service Centers: | For a list of local branches, click here. |
| Mailing Address: | P.O. Box 719099 San Diego, CA 92171-9099 |
| Physical Address: | 9212 Balboa Avenue San Diego, CA 92123 |
| Transit/ABA Routing: | 322281549 |
| In Person: | Branch locations and hours of operation |
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