Contact Us
We'd like to hear from you! If you have comments or questions, please send an e-mail our way. We will respond to you within 24 business-hours. If you submitted an email after 5:00 pm PST, response will be the following business day. Please be sure to include your e-mail address or daytime phone number.
To assure confidentiality, please do not include account information, requests for transactions or changes to your account. For transactions or specific account information, please log on to MetroNet, our online banking platform or call our Information Center during regular business hours at 619.297.4835. Thank you.
| Email: | General Inquiry or submit a suggestion: memberservices@sdmcu.org If you do not have an email service, please use this form: Contact Us Secure/Encrypted Email: Log on to MetroNet on the homepage |
| Suggestion Box: | Webpage |
| Phone: | Phone Branch Monday - Friday: 8 am - 6 pm 619.297.4835 |
| MetroLine: | 24-hour automated phone service (Local) 619.291.7101 (Toll Free) 800.829.1919 |
| VISA Check Card Activation: | 800.411.6390 Online Activation: www.activatemycards.com (Requires SSN & DOB for verification, confirmation email will be sent) |
| Lost or Stolen: | VISA Check Card 800.682.6075 VISA Check Card Online Block: www.reportmycards.com
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| CU Service Centers: | For a list of local branches, visit www.cuswirl.com |
| Mailing Address: | P.O. Box 719099 San Diego, CA 92171-9099 |
| Transit/ABA Routing: | 322281549 For Direct/Payroll Deposit assistance, please click here. |
| In Person: | Chula Vista Branch 344 F Street Chula Vista, CA 91910-2645 M,T: 9 am - 5 pm, W: 10 am - 5 pm Th,F: 9:30 am - 6 pm Kearny Mesa Branch Metro Centre Branch Morena Trolley Branch Parkway Branch |
- Contact a Phone Representative for assistance 619.297.4835
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